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Printers that work with Backstage
These are printers Backstage sellers print real shows with, plus the Wi-Fi label printers the iPad app can print to since version 1.42. On a computer, most thermal label printers work; these are the ones we've seen. Don't see yours? Run a test print, and tell us below if it doesn't work.
| Printer | Connection | Works on | Label sizes | Notes |
|---|---|---|---|---|
| Rongta RP425 | Bluetooth | iPad | 2x1, 4x6 | The printer the iPad app is built and tested on. Set up printer finds it by itself. |
| Other Bluetooth label printers (Nelko, Munbyn, Phomemo and similar) | Bluetooth | iPad | 2x1, 4x6 | Usually work. Run Set up printer: its test print tells you if yours does. |
| Brother QL Wi-Fi label printers (QL-710W, QL-720NW, QL-810W, QL-820NWB, QL-1110NWB, QL-1115NWB) | Wi-Fi | iPad | Sized to the DK roll you load | New in iPad 1.42. Settings → Printer → Set up printer → "Brother printer on Wi-Fi? Search Wi-Fi". Same Wi-Fi as the iPad, genuine Brother DK roll. Prints bin and item labels; 4×6 packing pages need a 4×6 printer. |
| Rollo and other AirPrint label printers (203 dpi) | AirPrint | iPad | Sized to the roll you load, including 4x6 | New in iPad 1.42. Settings → Printer → Set up printer → "Rollo or other AirPrint printer? Choose printer". Pick your printer once. |
| MUNBYN ITPP130 | Set up on the computer (USB or Bluetooth) | Chrome (Mac or Windows) | 2x1 | Over 1,400 labels printed by Backstage sellers. |
| POLONO PL70e-BT | Set up on the computer (USB or Bluetooth) | Chrome (Mac or Windows) | 2x1, 2x3 | About 800 labels printed by Backstage sellers. |
| JADENS JD-268BT and JD-668BT | Set up on the computer (USB or Bluetooth) | Chrome (Mac or Windows) | 2x1, 2x2 | About 870 labels printed by Backstage sellers. |
| Knaon thermal label printer | Set up on the computer (USB or Bluetooth) | Chrome (Mac or Windows) | 2x1 | About 360 labels printed by Backstage sellers. |
| NefLaca NL-N41 | Set up on the computer (USB or Bluetooth) | Chrome (Mac or Windows) | 2x1 | About 250 labels printed by Backstage sellers. |
Printer won't print?
Backstage prints from iPad, Mac, and Windows, and we're confirming more Bluetooth thermal printers all the time. If yours won't print, tell us exactly what you've got — we'll dig in, get back to you, and add it to the supported list.
Reporting bugs
Found something broken? Email us at backstageliveapp@gmail.com with a description of what happened, what you expected, and a screenshot if you can. We'll fix it in the next update.